Service Delivery
- VEBZONE LTD delivers services directly via email, WhatsApp, or by working on the customer’s account or website.
- All services are delivered within the agreed timeframe, typically within 7 days, unless otherwise specified during the order process.
Complaints
For complaints or queries about our services, you can contact us through:
- Email: info@vebzone.com
- Phone: +447367099015
- Address: 39 Mill Lane, Portbury, Bristol, England, BS20 7TX
We will respond to complaints or queries within 3 business days of receipt.
If you believe the service provided does not meet the agreed-upon requirements, please provide detailed evidence, including screenshots or other supporting material.
Cancellations
- You may cancel any order within 24 hours of placement.
- Post-expiry of the aforementioned period, cancellation requests will not be entertained.
Refunds
- We offer a 7-day refund policy for all services. Refunds are applicable only if:
- The service delivered is significantly different from what was ordered.
- The customer is dissatisfied, and the issue cannot be resolved despite multiple revisions.
- Refund requests after 7 days of service delivery will not be accepted.
- Refunds will be processed only after all revisions have been completed, ensuring the customer’s satisfaction.
- To request a refund, contact us within the specified time frame via:
- Email: info@vebzone.com
- Phone: +447367099015
- Address: 39 Mill Lane, Portbury, Bristol, England, BS20 7TX
We aim to process refunds within 7 business days of approval.